Privacy Policy

Here we explain how Smart Volt Contracting handles contact data and project information shared by clients through smartvolt.sa, in line with personal data protection requirements in the Kingdom of Saudi Arabia

How we handle your data

We use the information shared by visitors or clients only as needed to understand the request, define the scope, prepare the proposal, and follow up communication, without selling data or using it outside the service purpose

Purpose of data collection

We collect contact data and project information only to understand your need, define the work scope, prepare the proposal, and respond to your request

Data we may request

Data may include name, mobile number, email, organization or project name, city, request description, photos, drawings, or any information you voluntarily share with us

Who can access the data

Access is limited to the Smart Volt team or those we need to involve to serve your request, such as pricing, execution, or technical support teams, and only as needed

Data retention

We retain data for a reasonable period that serves request or project follow-up, or legal and accounting requirements, then delete or archive it when it is no longer needed

Your data rights

Know the purpose of using data

You have the right to know why your data is collected and how we use it, such as contacting you, understanding the project need, defining the scope, and preparing the proposal

Request data correction

You may request correction of contact data or project information if it is inaccurate or needs updating

Request data deletion

You may request deletion of your data when there is no legitimate or legal need to retain it

How to exercise these rights

To exercise any of these rights, you may contact us by email: info@smartvolt.sa

Cookies and analytics

We use essential cookies to operate the site, and may use analytics tools such as Google Analytics 4 when consent is provided, to understand site performance and improve visitor experience without selling data or sharing it for commercial purposes

Essential cookies

These help operate the site and save basic preferences such as language and consent settings. They are necessary for the site to function

Site analytics

When consent is given, we may use Google Analytics 4 to understand visits and the most-used pages in an overall statistical way that helps improve the website

Withdraw consent

You can change or withdraw your consent for analytics cookies at any time through cookie settings in the footer

Data processing outside the Kingdom

Some analytics tools may process technical data outside the Kingdom. When using these tools, we observe legal requirements related to transferring or processing data outside the Kingdom as much as possible

Privacy questions and requests

If you have a question about your data or wish to request correction, deletion, or understand how it is used, you can contact us by email: info@smartvolt.sa